Yeni Mahlle Barbaros Cadsi Altinorfoz Sitesi Alti 35/B Mahmutlar Alanya
Reviews and Ratings
Feedback from previous guests about their experience.
40%
liked the hotel and would stay again
Comfortable Beds
Scenic Ocean View
Dated Decor
Inconsistent Service
5.0/10
Guest rating
Rooms
5.0
Location
5.6
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
Frank
United Kingdom,
April
2024
6.0/10
The hotel offers a nice ambiance, but privacy might be an issue as rooms need to be shared. The housekeeping staff is dedicated, adding a thoughtful touch with towel swans. On the downside, the room decor is a bit dated.
Rooms
7.0
The rooms, overlooking a crystal blue ocean, were okay but needed some updating. The housekeeping staff did a great job of trying to enhance the ambiance with towel swans.
Service
6.0
The service was a bit inconsistent. There was a minor issue with a staff member demanding extra payment for an upgrade, which was unnecessary. However, the rest of the staff were energetic and friendly during our stay.
Location
6.0
The location is decent, with easy access to Alanya through the main bus route right outside the hotel. While convenient, there were some concerns about safety and pushy vendors in the area.
Dining
5.0
The dining options were basic, with limited choices like tomatoes and feta cheese. The buffet lacked variety, especially for those looking for a hearty meal.
Facilities
6.0
The facilities were acceptable, but there were some maintenance issues like dampness in the living area. However, the outdoor amenities were well-kept.
Comfortable Beds
Dated Decor
Nigel
United Kingdom,
August
2023
5.0/10
The hotel had a decent location with affordable transportation options nearby, but the rooms were very basic and in need of maintenance. Despite some friendly service, certain aspects like personal calls during check-in were off-putting. The dining options were limited, and the facilities were lacking.
Rooms
5.0
The rooms were very simple with old basic furniture, and some amenities like broken shower screens and sink issues.
Service
5.0
The service was friendly overall, but there were instances of delays and interruptions during the check-in process.
Location
6.0
The hotel's location was decent, with easy access to transportation for sightseeing but with some dampness issues in certain areas.
Dining
5.0
The dining options were limited, mainly consisting of basic items like tomatoes and cheese, lacking variety.
Facilities
5.0
The facilities were subpar, with noticeable dampness and maintenance issues in certain areas.
convenient location
basic rooms
Jimmy
United Kingdom,
August
2023
5.0/10
I found the hotel to be in a convenient location, near the main bus route into Alanya with easy access to various activities. The rooms were below average with some maintenance issues, and the service left much to be desired. The dining options were limited, and the facilities were lacking. Overall, a disappointing stay with a few bright spots.
Rooms
5.0
The rooms were in poor condition with missing shower screen and hygiene issues like something growing in the sink.
Service
5.0
The service was subpar, with staff being unfriendly, demanding extra payment for an upgrade, and treating guests poorly.
Location
5.0
The location was decent, with easy access to transportation for sightseeing, but the surroundings were not very appealing.
Dining
5.0
The dining experience was disappointing with limited food options and late meal times.
Facilities
5.0
The facilities were lacking, and the overall maintenance was not up to standard.
convenient location
poor room conditions
Jack
United Kingdom,
July
2023
5.0/10
I was quite disappointed with my stay at this hotel. The rooms were in terrible condition, as if no effort had been made to clean or maintain them. The sea view was almost nonexistent, and the shower was a safety hazard with a missing screen and broken glass. The service was equally disappointing, with staff that seemed unprofessional and uncaring. The location was average, with easy access to transportation but lacking in safety. The dining experience was subpar with limited options. The facilities were not up to standard, lacking basic maintenance and cleanliness.
Rooms
5.0
The rooms were in terrible condition, with cleanliness and maintenance issues.
Service
5.0
The service was disappointing, with unprofessional and uncaring staff.
Location
5.0
The location was average, with easy access to transportation but lacking in safety.
Dining
5.0
The dining experience was subpar with limited options.
Facilities
5.0
The facilities were not up to standard, lacking basic maintenance and cleanliness.
Alastair
United Kingdom,
June
2023
5.0/10
My stay at the hotel was a mix of pros and cons. The rooms were in desperate need of modernization and lacked basic amenities, making it quite uncomfortable. The sea view was disappointing, and the shower had safety issues. On the bright side, the location was convenient with easy access to transportation for sightseeing. However, the service left much to be desired with pushy staff and rude treatment towards certain guests.
Rooms
5.0
The rooms only had two outlets and were in need of modernization. They were very basic for a 5-star hotel with a small TV. Sleeping on a pebble beach might have been more comfortable.
Service
5.0
The service was subpar with annoying staff and a lack of professionalism, especially when it came to dealing with guests. The constant pestering and rude behavior were disappointing.
Location
6.0
The location was good in terms of transportation convenience for sightseeing, boat trips, and shopping, but the area felt unsafe and unwelcoming due to certain negative encounters.
Dining
5.0
The dining experience was lacking in variety and quality, with basic dishes that were not up to par with expectations. The buffet was uninspiring.
Facilities
5.0
The facilities were below average, further impacting the overall experience. The hotel did not meet the expected standards in this regard.
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